Delivering Amazon’s first European IT logistics hub.

Amazon’s Dudelange facility is its first IT logistics hub in continental Europe, its sixth globally and its ninth corporate location in Luxembourg. The purpose-built hub centralises the staging, configuration and deployment of corporate IT hardware for Amazon employees across 23 European countries. Agilité delivered 3,500 sqm of office, warehouse and technical back-office fit-out within the facility at Eurohub Sud.

The nine-month programme was built around operational readiness and two fixed milestones: the server room handover on 31 July, followed by the wider facility handover on 7 September. Agilité used short-interval planning, daily site coordination and prioritised blocker lists to keep both dates visible, while managing late changes without losing sight of the agreed scope.

Planning also focused on documentation, testing and commissioning. Agilité brought stakeholders, specialists and delivery teams together around a clear roadmap, so risks, dependencies and handover requirements could be addressed early rather than left to final close-out

Agilité acted as the central point of coordination across workplace, IT, security, MEP, fire protection, specialist equipment and landlord interfaces. A detailed handover tracker, organised by discipline, owner, priority and target date, gave the team a single view of progress and kept critical items moving.

This coordination was particularly important because the facility combines modern offices and conference rooms with warehouse, packing and shipping functions and mission-critical technical spaces. Agilité managed interfaces with Amazon’s appointed IT and security partners, landlord systems, fire detection and cause-and-effect requirements, pre-action systems, UPS connections, leak detection, earthing, emergency lighting, technical containment, fireproof enclosures, access control and specialist security cages.

Limited structural and builder’s works were sequenced around these systems, including supports and backing for specialist installations, openings and reinstatement, ramps and stairs, door and cage interfaces, and local adaptations for accessibility and equipment installation.

Daily coordination, regular stakeholder updates and live action trackers kept priorities visible across a large specialist team. Clear ownership and target dates allowed technical queries, testing requirements and late client changes to be addressed quickly, while separate workstreams for snag resolution and additional requirements protected the core handover programme.

The same approach supported work in a live, access-controlled environment. Permits, deliveries, testing windows and sequencing were coordinated across Amazon’s technical teams, its appointed specialists, landlord interfaces and Agilité’s supply chain. Where an item could not be completed for day zero, it was documented and assigned to a controlled day-one or day-two workstream.

The project also drew strongly on Luxembourg’s construction expertise. Around 70% of the fit-out subcontractors on the wider hub were Luxembourg-based businesses, supporting Amazon’s local-first approach to the build.

Agilité combined workplace fit-out with critical IT environments and multiple specialist systems within a high-security facility. The scope included partitions and glazing, MEP coordination, power and containment for data and security distribution, DALI lighting controls, fire detection interfaces, specialist security cages, access-control and locker interfaces, signage, ramps and stairs, testing, commissioning, cleaning, snagging and handover documentation.

Ramps and stair structures required close management of installation sequencing, handrails and cladding. Works were phased to protect operational and completed areas, keep routes clear and allow testing to continue without disrupting other parties.

The completed hub supports Amazon’s European operations from Dudelange, centralising IT hardware deployment across 23 countries. The facility opened with approximately 20 full-time roles and a planned path to more than 50 as operations scale. Agilité’s disciplined coordination and practical problem-solving delivered the workplace and critical infrastructure required for operations from day one, with a clear route for controlled close-out activities.

Catalin Gabriel Cazacu, global supply chain manager at Amazon says: "When I walk through this building, I am incredibly proud of the team we are building, something no one in continental Europe has built before. Every laptop that leaves Dudelange reaches a colleague somewhere across 23 European countries, and that gives our people a real sense of purpose: what we do here is felt right across the continent. We've worked hard to create a place where people genuinely want to come to work - a modern, bright, well-designed space where safety and wellbeing come first, and where every person knows their contribution matters."