Serving up a new food court for Costco Wholesale

Client / 
Costco Wholesale
Sector / 
Retail
Location / 
London

 Out with the old, and in with a new-and-improved food court for Costco Chingford. 

costco wholesale logo

Costco Wholesale is a multi-billion-dollar global retailer and Fortune 500 company, operating across 14 countries.

Costco Wholesale - Chingford
A P C E

PACE is the secret to our success, find out how it helped us achieve our objectives below

Plan

Once the Chingford’s site existing space was demolished, Agilité’s first task was to install a temporary food service area for members while the main construction work was carried out. With the main warehouse floor remaining operational throughout the 12-week project, Agilité worked closely with the warehouse management to ensure minimal disruption to shoppers during the day and the necessary security was in place for scheduled work at night.

Alongside taking care of budget-setting and cost planning, procurement, code compliance, HSQE organisation and technical due diligence, Agilité also handled third-party and local authority liaison, coordination and securing permits – ensuring the Costco team could focus on what mattered; operating as ‘business as usual’ at the Chingford warehouse.

Align

Ensuring the warehouse continued trading unhindered wherever possible, and that construction work had minimal impact on the warehouse floor, Agilité scheduled noisy and disruptive works during quieter periods or when the warehouse was closed. Mindful of the impact on the valuable stock and time and cost it would take to clean, Agilité sourced reusable covers wherever possible, to protect and keep the main store area clean.

Replacing the outdated former Food court with a larger, more modern space also required significant services and drainage alterations. Agilité played a key role to not only keep everyone informed but also to co-ordinate schedules and workload with client-appointed suppliers and third-party contractors that kept costs and disruption to a minimum.

Upholding a consistent identity and finish led Agilité to take advantage of a proven supply chain that had successfully delivered projects for Costco in the past. Such first-hand, practical knowledge of the client’s expectations was vital to achieving a successful end-result, in the shortest time – and one that all parties are proud of.

Communicate

Providing complete end-to-end construction project management, it was important that Agilité’s colleagues fostered a strong working relationship with Costco’s own project manager. Weekly meetings and continuous communication were central to maintaining momentum, resolving any issues and keeping all stakeholders informed of progress.

In parallel to this open dialogue, the Agilité team rolled out Procore project management software and 360° photo-sharing tool, HoloBuilder – enabling all stakeholders to review and control project progress in real-time.

Execute

Overseeing change management, Agilité handled all commissioning and cost modelling. Alongside the decoration of the space, Agilité took care of joinery, lighting installation, finishing works and exterior signage – as well as wider electrical and HVAC management.

Adapting to several discovery items and client-instructed changes as the project unfolded, Agilité’s team of experienced construction managers and robust supply chain was able to evolve the original design and scope of works, ensuring the Food court met the client’s exacting standards. This included the polished concrete floor, which saw a graduated grinding process employed alongside a dust reduction vacuum system, which minimised disruption and debris within the wider environment.

Overseeing all installations and taking responsibility for quality control, a key element of the build included the installation of an industrial kitchen. A huge pizza oven was connected within the main food service area – seeing them functioning well for the first time was a significant moment for the team.

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