Bringing an international identity to an Italian HQ

Client / 
Sector / 
Location / 
Milan, Italy

Located on Via Melchiorre Gioia, the 600 sqm office fit-out in Milan, Italy saw the Agilité Solutions team overhaul two floors in the eight-storey building, in a bid to maximise the client’s footprint and create a smarter workplace.

QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 37 countries.

The delivery benefitted from a strong sustainability angle too – as much of the original furniture was donated by Agilité Solutions and QBE to La Nostra Famiglia in Bosisio Parini –  a non-profit organization dedicated to the care and rehabilitation of people with disabilities, in particular children and young adults.


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As well as reducing the number of workstations spread across the eighth and ninth floor of the building, the existing floorplan was reimagined to foster a more agile space. Traditional working areas and closed offices feature alongside the installation of informal meeting areas, private phone booths for telephone and video calls, as well as a hotdesking zone, and quiet room.

Breakout and socialising space was key too, with QBE looking to further emphasise the importance of colleague-friendly break rooms encouraging screen breaks and space away from the hustle and bustle of the working environment.


Delivered in eight weeks, the upgraded space features fresh surface finishes, decoration and wall graphics, as well completely new flooring – including vinyl and carpet – which is used to differentiate between the various areas of the office.

Bringing the Italian HQ in line with the company’s wider brand identity, Agilité Solutions also handled the procurement of a range of standard and custom-made furnishings, acoustic fabrics for environmental comfort, new lighting, mechanical, and electrical systems.


To ensure QBE colleagues could continue to work from the office during the construction process, the delivery was split into two phases – while weekly meetings with the local QBE team and project design coordinator maintained complete transparency throughout the process.


Maria Luisa Daglia, Agilité’s country manager for Italy explained: “We’re delighted to be a part of this delivery for QBE – and are proud to be helping such international brands thrive in Europe. The client really trusted us to bring the space to life, but also to uphold its sustainability credentials too, by allowing us to source a new home for the old furniture which would otherwise have been thrown away.”

This renovation has come at a particular time and certainly with a strong desire to restart. The decision to reorganize the environments of our offices in Milan, comes from the need to create a more functional space to new work needs in favour of greater wellbeing of our employees.

Angela Rebecchi
general manager of QBE Italy

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